Privacy Policy
Last updated: 15 January 2026
TradeMarginPro (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect, how we use it, and your rights.
Who we are
TradeMarginPro is a UK website selling a downloadable spreadsheet product.
Contact email: trademarginpro.help@gmail.com
Website: trademarginpro.co.uk
What data we collect
We may collect and process:
- Contact details you provide (e.g., name, email) when you purchase or contact support.
- Order information (e.g., product purchased, purchase date, price, VAT status) provided by our checkout provider.
- Technical data such as IP address, device/browser type, and usage data via cookies/analytics (if enabled).
We do not store your full payment card details. Payments are processed by our payment providers.
How we use your data
We use your data to:
- Deliver your digital product and provide customer support
- Process payments, refunds and handle disputes
- Maintain business records (including accounting and VAT records where applicable)
- Improve our website and product (e.g., troubleshooting, understanding usage patterns)
- Send product updates/marketing emails only if you opt in
Lawful bases for processing (UK GDPR)
We process personal data under these lawful bases:
- Contract: to deliver what you purchased and provide support
- Legal obligation: to keep records required for tax/accounting
- Legitimate interests: to secure our service and improve it
- Consent: for marketing emails/cookies where required
Who we share data with
We share data with trusted third parties only as needed, including:
- Payhip (our checkout and digital delivery platform)
- Payment processors (e.g., Stripe and/or PayPal) to take payments
- Hosting providers (our website host) and service providers that help run the site
These providers process data under their own privacy policies and may store data outside the UK. Where relevant, appropriate safeguards are used.
Cookies
Our website may use cookies for basic functionality and, if enabled, analytics. You can control cookies through your browser settings.
Data retention
We keep personal data only as long as needed:
- For customer service and operational purposes
- To meet legal/accounting obligations (typically several years)
- To handle disputes and fraud prevention
Your rights
You may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (where applicable)
- Object to or restrict processing
- Data portability
- Withdraw consent for marketing at any time
To exercise rights, contact: trademarginpro.help@gmail.com
Security
We use reasonable technical and organisational measures to protect your personal data, but no method of transmission or storage is 100% secure.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page.